Privacy Policy

1. Information We Collect

TJL Home Services ("we," "us," or "our") collects information you provide directly when you:

• Submit a quote request or contact form on our website
• Call or text our business phone number
• Subscribe to receive SMS or email communications
• Communicate with us via email or social media

This information may include your name, phone number, email address, property address, and details about the services you are requesting.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Schedule and perform pressure washing services
• Send appointment confirmations, reminders, and follow-ups
• Send promotional messages if you have opted in to receive them
• Improve our website and services

3. SMS/Text Messaging

If you opt in to receive text messages from TJL Home Services, you consent to receive recurring automated marketing and informational messages at the phone number you provide. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any message. Reply HELP for assistance. Opting out of SMS will not affect other communications.

We will not share your phone number or SMS opt-in data with third parties for their marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS consent is not a condition of purchase.

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business (e.g., SMS platforms, scheduling tools), but only to the extent necessary and under confidentiality obligations.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze site traffic. You can control cookie preferences through your browser settings.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

• Phone: (978) 877-8645
• Email: info@tjlhomeservices.com